Scroll to Top Go to Home Page
Go to Admin

Service So Bad The Government Steps In Posted by Customer Passion LLC | April 12th, 2007

The Senate Commerce Committee hearing focused on a Senate version of the so-called Passenger Bill of Rights proposal, which would require flights to return to the gate if they are delayed on the ground for more than three hours and passengers wanted to exit. Filed under Improving Customer Experience and Improving Customer Satisfaction.

Full Article: Click Here

This entry is filed under Customer Experience, Customer Satisfaction. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

« Customer Profitability - A Balanced Scorecard Approach
JetBlue Customers Stand By Their Carrier »

 

To receive new Customer Experience Management articles by email or RSS,
visit our subscription center. You can receive all updates or by category.